Quick access to the 5 tabs below to find the right support and assistance from Bosch Home Appliances Service.

Home Connect: Get remote support from an engineer.

If you have a smart home appliance that's paired with the Home Connect app, you can take advantage of our exclusive remote diagnostics service. It's able to quickly resolve minor issues from afar or pre-diagnose a problem so the Bosch engineer can bring the required spare parts to your repair visit.

Reach out to customer service at 0800 245 700.

Monday to Friday: 8.30am to 5pm
(excluding weekends and public holidays)

Before contacting customer service.

For our customer service team to support you best, please do the following before calling:

  • Verify your appliance supports remote diagnostics and is paired with the Home Connect app.
  • Double check that your appliance is plugged in.
  • Make sure you have a Wi-Fi connection during your call.
  • Have the product's E-Number at hand.

Pro tip: To find the E-number of a paired product, go to "Product details" in the Home Connect app. There you can also check if your product is compatible with remote diagnostics.

Need help pairing your appliance?

To benefit from remote diagnostics and other great features, your smart appliance must be paired with the Home Connect app (iOS/ Android).

  • Enter your appliance's E-number below.
  • Scan the QR code or click the button and follow the steps in the app.

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Reach our dedicated team by phone or email.

Phone: 0800 245 700

Monday - Friday: 8.30am to 5pm (excluding public holidays)

Help is on the way: arrange a Bosch technician visit.

If you experience any problems with your home appliance, you can arrange a visit from a Bosch service technician.

Phone: 0800 245 700

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