If your dishwasher tablet is not dissolving, there are two checks of possible reasons shown below to resolve the problem.

1. Tablet collecting tray is blocked

Start by ensuring that the detergent dispenser and tablet collecting tray are both clean. The dishwasher tablet must be placed flat and not upright. Once the programme starts, the detergent dispenser opens automatically at an optimum time, depending on the programme selected. The tablet is released into the tablet collecting tray, where it begins to dissolve in doses. If this tray is blocked, for example by a saucepan handle, the tablet will not to dissolve properly.

If you want to know how to load your dishwasher correctly, click here.

Spray arms are not working properly

The dishwasher relies on the spray arms for adequate water distribution. Ensure that the spray arms rotate freely and that there are no signs of cracks or damage. Check if the nozzles are blocked - if food deposits have blocked the nozzles, you will need to detach the spray arms and thoroughly clean out the holes and bearings on the spray arms so that water flow is not obstructed.

Clean the spray arms of your dishwasher

Follow the instructions in the video to clean the spray arms of your dishwasher.

Step-by-step guide: How to clean the spray arms of your dishwasher

Unscrew and detach the upper spray arm.

Remove the lower spray arm.

Use a cocktail stick to clean the small outlet nozzles on the spray arms.

Rinse the spray arms thoroughly, then shake off any remaining residual water.

Twist the clip to lock the upper spray arm into position.

Press downwards to clip the lower arm into place.

Have you checked the tips and the issue isn’t gone?

If you have followed the information above but you're still having problems with your Bosch dishwasher then you might want to have it checked out by a Bosch service expert.

Get in touch

Reach our dedicated team by phone or email.

Phone: 0800 245 700

Monday - Friday: 8.30am to 5pm (excluding public holidays)

Help is on the way: arrange a Bosch technician visit.

If you experience any problems with your home appliance, you can arrange a visit from a Bosch service technician.

Phone: 0800 245 700

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